Q: Is there a minimum number to run tours?
Yes- We need at least 3 people to run a tour. Reserve by booking online, calling or emailing us to ensure availability.
We rarely cancel tours, but if we do, we will contact all reserved participants.
Q: Do I need to wear a helmet?
It is the law here in Ontario for anyone 18 and under, and all rentals include the use of a helmet.
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A helmet is necessary for all tours.
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Q: What should I wear?
Dress for the weather, but be comfortable.
Q: How do I pay, and what do I need?
Rentals and tours can be paid by cash, debit, or credit card.
Some tours require a piece of government issued ID (driver’s license, or passport) to prove you are 18+.
Q: Do I need to book in advance?
We have plenty of bikes for rent, just come by and we'll have you out riding in minutes.
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Our tours do book up quickly, so we suggest booking any tours in advance.
However, if you are in the area and want to check out availability- stop by- the more the merrier!
Q: What happens in the event of rain or bad weather?
Our tours go rain or shine, it is all part of the experience!
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If it is a light rain, and deemed safe conditions we will ride- but recommend you wear a waterproof outer layer.
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Safety is our priority and cycling tours do not proceed in lightning.
We typically have wonderful weather. If we are forced to cancel a tour, we may rain check for a future date.
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Q: Can I bring my own bike?
If you prefer to bring your own bike, you are welcome to.
Please note, you would be required to support your own breakdown while on tour; please plan on bringing a small repair kit with spare tire tube, and you must have a helmet to ride on the tour. We do offer a discount of $10.00 per tour.
Q: I have a dietary restriction, can I be accomodated?
Yes! Contact us at least 24 hours prior and we can make food accommodations. If dietary needs are not disclosed at least 24 hours PRIOR no arrangements can be made.
Q: How do I book a private, corporate, or custom tour?
If you would like to book a private tour or customize your own itinerary for group sizes of 8 or more; contact us directly for more information on availability and pricing at info@redapplerides.com
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